July 30, 2025


The Perils of Legal Work in the Age of AI: Why Lawyers Are Falling Prey to "Hallucinations"

In recent times, the legal profession has witnessed a concerning trend: lawyers, under the guise of efficiency provided by language models like ChatGPT, submit court documents only to discover that the cases cited do not exist or do not support their arguments. This recurring issue has sparked a mix of outrage and mockery, with many questioning why lawyers don't adhere to the fundamental practice of verifying each case cited.

However, this problem is more complex than it appears. The integration of AI tools in legal work is reshaping expectations around the traditional, meticulous process of legal research and case verification. Previously, lawyers would engage in a labor-intensive process that involved reading and cross-referencing numerous cases, a method that is becoming seemingly obsolete in the eyes of clients who favor speed and cost-efficiency.

The convenience and capabilities of language models are seductive. They promise quick answers and are easy to use without extensive technical support. This can be particularly tempting in a profession where the billing practices do not always align with the exhaustive efforts required for thorough legal research. Lawyers are often caught in a dilemma: perform detailed, unreimbursed work or meet the billable hour requirements set by their firms.

Moreover, the issue extends beyond individual lawyers to the systemic pressures imposed by clients and senior law partners. When clients refuse to pay for the time-consuming task of checking every citation and partners discourage non-billable work, even the most diligent lawyers might find themselves bypassing essential steps.

This scenario raises serious questions about the responsibilities of legal professionals in the age of advanced AI. Can lawyers still rely on traditional practices of case citation without verification when the tools at their disposal are prone to errors? How should law firms adjust their billing practices to ensure thoroughness without losing clients to more cost-effective options?

The legal industry must confront these challenges head-on. Recognizing the pressures that lead to these "hallucinations" is the first step. The next is establishing clear standards and practices that balance efficiency with accuracy, ensuring that the use of AI tools enhances rather than compromises the quality of legal work.

As the legal field continues to evolve with technological advancements, it is crucial that all stakeholders — from law firms to clients to the courts — understand and adapt to these changes. Only then can the profession safeguard its integrity and the trust placed in it by the public.