September 18, 2025


Digital Platforms Revolutionize Property Transactions: A New Era of Efficiency and Accessibility

In an industry traditionally bound by stringent legal frameworks and slow-moving processes, the rise of digital platforms is dramatically transforming how property transactions are conducted. With every step of the property market heavily reliant on legal checks, the seamless integration of proptech innovations is ushering in a new era of efficiency and transparency.

The shift towards online transactions is becoming more pronounced. While physical interactions remain important, especially in significant investments like property, the digital landscape is increasingly becoming a viable alternative. Since 2006, internet sales have surged from a mere 2.8 percent to an impressive 27.2 percent of total retail sales, underscoring the growing consumer confidence in online platforms. In the property sector, although only 5.2 percent of home sales in the UK are managed by online and hybrid estate agents, this number is on the rise, indicating a gradual acceptance of digital solutions in real estate transactions.

Legal innovations have been crucial in enabling this digital transition. For over a decade, experts have criticized the outdated property purchasing processes, which were often lengthy and opaque. The UK has taken significant strides in digital conveyancing, setting a precedent for how legal frameworks can adapt to and embrace technological advancements. This has opened doors to faster and more transparent transactions, minimizing the traditional hurdles and delays associated with property sales.

One of the standout advancements is the implementation of remote identity platforms. As of May 2025, the UK is home to a burgeoning digital identity market, featuring 266 firms, with 227 dedicated to providing trusted digital identity services. This technology is pivotal for sectors like banking and real estate, where verifying the identity of individuals swiftly and securely is crucial. Digital identity verification through specialized smartphone apps is now a common requirement, streamlining the initial stages of property transactions.

Online platforms have not only facilitated the showcasing of properties but have also expedited the overall buying and selling process. Platforms catering to cash buyers can dramatically reduce the time taken from offer to sale, sometimes completing transactions within a week—a stark contrast to the traditional months-long process.

The adoption of digital contracts and e-signatures has further revolutionized the property market. Compliant with EU eIDAS and UK eIDAS regulations, these technologies have condensed weeks of paperwork into days or even hours, enabling quicker signings and significantly reducing the time from agreement to completion.

The ongoing digital transformation in the property market is a testament to how legal and technological innovations can collaborate to enhance the efficiency and accessibility of real estate transactions. As this sector continues to evolve, further tech-driven improvements are anticipated, promising an even smoother and faster transaction process for buyers and sellers alike.