October 2, 2025


Telemedicine Malpractice Challenges Surge in California

Telemedicine has revolutionized access to healthcare in California, enabling patients to consult with healthcare providers via digital platforms swiftly. However, this convenience comes intertwined with new legal challenges, particularly when errors occur during treatment. As the state grapples with these challenges, courts are increasingly tasked with determining how conventional medical malpractice standards apply in the realm of virtual healthcare.

The core of telemedicine malpractice lies in the provision of substandard care through digital means, such as video calls or AI-driven diagnostics, which directly results in patient harm. The legal principles mirror those of traditional malpractice: a healthcare provider is liable if their care breach standard norms and causes injury. However, telehealth introduces unique issues such as misdiagnosis due to the limits of remote examinations, medication errors from inadequate reviews of patient histories, and privacy breaches involving sensitive health data.

California law, underpinned by the Medical Injury Compensation Reform Act (MICRA) of 1975, already caps non-economic damages in malpractice lawsuits. Recent reforms have increased these caps, yet they apply uniformly across traditional and telemedicine malpractice cases, underscoring the importance of economic damages in these claims.

Telemedicine's integration into various medical practices has expanded the scope of malpractice to include scenarios unique to virtual care. For example, remote prenatal care can miss critical complications, leading to severe birth injuries. Similarly, telehealth's role in surgical preparations and follow-ups can contribute to surgical errors if pre-operative assessments are mishandled or post-operative complications are poorly monitored remotely.

Moreover, the rise of teledentistry and teletherapy introduces further complexities. Dental practitioners may overlook critical signs of oral diseases during virtual consultations, while mental health providers might fail to adequately assess risks like suicidal ideation through teletherapy sessions.

As legal standards evolve, California's courts and legislature are tasked with addressing these complex issues. The increasing use of AI in diagnostics, cross-border telehealth services, and the implications of technology failures are among the critical areas under scrutiny. These factors necessitate a reevaluation of existing laws and possibly the adaptation of MICRA to better fit the digital age.

In essence, while telemedicine offers significant benefits by improving access to healthcare, it also requires careful navigation of the emerging legal landscapes to ensure the safety and rights of patients. Providers must maintain a high standard of care, whether the service is rendered in-person or via digital platforms. The fundamental duty to the patient remains paramount, emphasizing that the evolution of healthcare technology should not outpace the legal frameworks designed to protect patient welfare.