January 23, 2026

In the intricate world of law, where professional relationships can span decades, the line between business and personal interaction often blurs. Lawyers, driven by a mix of goodwill and strategic thinking, sometimes extend favors to clients, ranging from favorable billing to pro bono work. But should these acts of kindness be viewed as investments that guarantee future returns in the form of additional legal work? Experience suggests otherwise.
Lawyers are occasionally approached by clients to handle matters on particularly favorable terms. The implicit hope—or sometimes explicit expectation—is that such generosity will lead to more business. However, reality paints a different picture. Clients may not always return with more work, and the anticipated loyalty can sometimes end in disappointment. This was illustrated when a colleague took on a minor case for a large company, hoping it would lead to more significant assignments. Unfortunately, when a bigger lawsuit emerged, the company opted for another legal counsel, leaving the original lawyer unrewarded for their earlier leniency.
The practice of doing favors extends beyond financial terms. Lawyers often find themselves offering internships or employment to their clients' referrals which can lead to complex situations, especially if these positions displace more qualified candidates or incur significant costs to the firm. Such favors, while seemingly benign, can strain resources and muddle ethical considerations.
Moreover, lawyers might be asked to undertake pro bono work for organizations favored by their clients. Such scenarios were commonplace during my tenure in a large law firm, where pro bono tasks were sometimes explicitly linked to the interests of major clients. Although fulfilling these requests can strengthen client relationships, they do not always translate into more paid work or preferential consideration in future legal needs.
Throughout my career, I've seen numerous instances where lawyers, myself included, have extended courtesies with the hope of cementing client loyalty or securing future work. More often than not, these expectations have not materialized as hoped. This reality serves as a cautionary tale for legal professionals. While performing favors for clients is a part of the practice of law, it is crucial to manage expectations and recognize that such actions may not lead to additional business. Each lawyer must carefully weigh the benefits and costs of any favor, ensuring it aligns with both their professional boundaries and the financial sustainability of their practice.
In conclusion, while the legal profession often requires a degree of flexibility and personal attention to client needs, lawyers should be wary of treating favors as business strategies for securing future work. Instead, favors should be given freely, without the expectation of return, to maintain the integrity of the attorney-client relationship and the ethical standards of the legal profession.