February 11, 2026

When global law firm Baker McKenzie recently announced a decision to lay off approximately 700 business services staff, artificial intelligence (AI) was pointed to as a contributing factor. This narrative feeds into the broader, tech-induced anxiety about AI's role in the workplace and its potential to substitute human jobs. However, the reality might not be as straightforward as the firm suggests.
AI's capabilities, hyped by tech enthusiasts and venture capitalists, are still largely limited. While AI can enhance certain operational efficiencies, it’s a stretch to claim it can replace the nuanced tasks handled by human employees comprehensively. Baker McKenzie's assertion might be less about AI’s practical impacts and more a cover for broader managerial or strategic missteps.
Moreover, the legal industry, particularly at the high end, is not yet at a point where AI can replace lawyers. Instead, AI tools are being used to increase the efficiency of existing legal staff, potentially reducing the number of lawyers needed but not outright replacing them. This nuanced distinction often goes unnoticed but is crucial in understanding AI's impact on employment.
The anxiety among lawyers is palpable, with many fearing that AI could make their roles redundant. However, these fears might be overblown, especially considering the complex tasks lawyers handle that AI is far from capable of undertaking autonomously.
The adoption of AI varies significantly between firms. Large, high-revenue firms dealing with complex, high-margin legal work are less likely to be affected as their clients prefer paying for assured, quality work that AI cannot yet guarantee. On the other hand, mega firms that thrive on volume might feel more pressure as AI and other technologies make legal processes more efficient, potentially reducing the need for a large workforce.
The situation at Baker McKenzie might reflect a broader trend where firms that have expanded rapidly through mergers or by boosting lawyer headcounts find themselves vulnerable. These firms, which have grown assuming that more lawyers and more offices directly translate to more revenue, might struggle as technological advancements like AI streamline the need for such extensive human resources.
This scenario mirrors the experience of other tech-heavy sectors, such as Salesforce, which found out the hard way that AI’s capabilities had been overestimated, leading to significant layoffs after an aggressive AI adoption strategy.
In conclusion, while AI is reshaping how legal work is done, attributing layoffs solely to AI oversimplifies the issue. It's a convenient scapegoat for deeper, perhaps more concerning strategic flaws within firms. As law firms navigate these technological advancements, a more measured, informed approach might prevent unnecessary job losses while still capitalizing on AI's potential to enhance efficiency.