February 26, 2026

In a bold assertion that has stirred both skepticism and curiosity among industry insiders, the former chairman of a once-thriving chain of department stores declared, "I saved department stores," despite the company's recent slide into bankruptcy. This statement surfaced during an interview published on Above the Law, shortly after the company's financial collapse was announced.
The chairman, who helmed the retail giant through both its zenith and nadir, argued that his strategic decisions, often criticized as unconventional at the time, were pivotal in navigating a tumultuous retail environment. He pointed to his aggressive expansion of online platforms and the integration of digital technology in physical stores as key moves that prolonged the company's life in an era dominated by e-commerce giants.
Critics, however, are quick to point out the timing of these initiatives and their execution. They argue that these strategies were implemented too late in the company's life cycle and were undercut by inconsistent customer service and poor inventory management, which alienated a significant portion of their loyal customer base. Furthermore, they claim that the chairman's failure to adapt to changing consumer behaviors, especially among younger demographics, hastened the company's decline.
Supporters of the former chairman counter these criticisms by citing the broader context of his tenure, during which numerous traditional retailers struggled or ceased operations. They credit him with delaying the inevitable and preserving thousands of jobs that would have been lost much earlier without his leadership. They also highlight his role in launching sustainability initiatives and promoting ethical sourcing practices, which they argue have left a lasting positive impact on the retail industry.
The debate continues as the retail industry watches closely to see if the strategies implemented by the chairman will have a more pronounced effect in the years to come, potentially validating his claim of having "saved" department stores. Meanwhile, the company's bankruptcy proceedings are moving forward, with a focus on liquidating assets and addressing creditor claims, leaving former employees, shareholders, and loyal customers uncertain about what the future holds.