August 13, 2026


Sidewalk Safety or Solicitation? Law Firm's Public Service Ads Stir Controversy in Connecticut Towns

Somebody stenciled "Look both ways before you cross" onto a sidewalk. What followed was a police citation, a threatened bar grievance, and an invoice from public works. This summer, Trantolo & Trantolo, a Connecticut personal injury law firm, decided to make the streets of Hartford and West Hartford a little safer—or so they thought. They marked sidewalks with pedestrian safety reminders and shocking crash statistics, including the number of motorcycle accidents over the past decade.

However, not everyone appreciated the gesture. The firm's campaign, while intended to promote public safety, was met with backlash from city officials. Hartford police issued a citation, and West Hartford responded by power-washing the messages from around 24 crosswalk locations. According to the town's Department of Public Works, the clean-up was documented meticulously, hinting that the firm should expect a bill soon.

Hartford's Mayor, Arunan Arulampalam, criticized the campaign, suggesting that it inadvertently reminded pedestrians of the dangers lurking on public streets, potentially causing distress. "People don’t want to walk through city streets or down Bushnell Park and think about slip and falls," he commented, implying that such reminders might be counterproductive.

The city’s strict ordinances against unauthorized advertisements on sidewalks are clear. No signs or advertisements are to be placed on public or private premises without prior written consent. While the law firm did not seek such approval, they argue that their campaign was a temporary and beneficial public service, aimed at highlighting important safety information. The stencils, made with either power washing or temporary chalk, were designed to be non-permanent and environmentally friendly.

The situation brings to light the fine line between public service and unsolicited advertising. While the firm's intentions may have been to educate and protect the community, the method of delivery sparked a debate about the use of public spaces for private communication. The city's reaction, including the potential filing of a grievance for improper attorney advertising, underscores the complexities of balancing community service with adherence to municipal regulations.

Trantolo & Trantolo collaborated with an outdoor advertising company experienced in similar campaigns across various cities, indicating that their approach was professionally managed and thought out. However, despite the temporary nature of the chalk and power-washed stencils, the reaction from local authorities was swift and firm.

This incident serves as a reminder of the need for clear communication and prior approval when using public spaces for advertising, regardless of the intent behind the message. As communities across the country navigate the intersection of public safety, advertising, and the use of communal spaces, similar disputes are likely to continue arising, each challenging us to consider what makes a public space a community asset versus a commercial billboard.